Telecommunications Services

Sometimes, you don’t need the latest technology. You just need the telecommunications services you have, better managed. 

For all of our telecommunications services, we begin with analyzing what you currently have. Then, we compare that to what you actually need to run your business effectively. We then use our RFP Alternative process to find you the right solution for your telecom needs. With our managed telecom services, we manage the relationship with the vendor so that you receive excellent customer service. 

Furthermore, large telecom companies do not have the ability to consolidate phone bills– meaning if you have multiple locations with multiple landlines and wireless, you get a bill for each location. There are vendors that can consolidate this to a single bill. We match you with the right vendor, who can simplify the billing process. And, in most cases, save you money. 

Managed Telecommunications Services

We offer telecommunication vendor management for cloud services as well as wireless, analog lines, and other technologies. 

Wireless Communications

We partner with several vendors to offer a range of wireless communications solutions. Whether you are looking for wireless security software, wireless access points in an office, workforce cellular devices, or work from home options, we can find a wireless vendor that matches your needs.

Analog Lines

While VOIP is becoming the most common phone service and there are many ways of transferring documents through the cloud or wirelessly, some offices still need analog lines. Some businesses still don’t need unified communication or cloud solutions, and traditional phone lines are [adequate]. Fax machines still require analog lines, and for some industries, fax is an easy and secure method to transfer documents. Alarm systems also traditionally use analog lines. We can help you find the vendors that offer analog solutions, and incorporate them into your greater wireless and/or cloud-based systems.


PRIs, or Primary Rate Interfaces, are phone lines that are hard wired into a building. While many businesses are opting for VOIP (Voice Over Internet Protocol), PRIs still exist and IP PRIs bridge the gap between traditional PRIs and VOIP. PRIs can have limitations, such as employees being in one place and limited access to lines. We can help you manage your PRI vendor, or determine whether another method of telephony could work for your business.

ProfitComm Insights

View More Insights
data center black stacks with colorful wires

3 Key Things to Know About Your Data Center Search

As technology vendor experts, we can help you find the best data center.

How Managed Help Desk and Cybersecurity Work Together

A help desk allows your team to respond to cyber threats faster and better. Here is how managed help desk and cybersecurity work together.

What is a managed help desk?

A managed help desk provides your employees with quick and effective help for IT problems.

Unexpected and Hidden Fees of Cloud Services

Companies offer versatile cloud services, but often hidden fees of cloud services can leave you with an unexpected bill.

4 Ways We Use the Coach Approach to Be Your Technology Vendor Expert

Here are the four main parts of the Coach Approach, and how it works to make ProfitComm your technology management expert.

white room with stacks of computer servers and wires

What is Backup and Disaster Recovery as a Service and What Do Cybersecurity Providers Offer?

With cybersecurity and hackers more prevalent than ever, here are the basics of backup and disaster recovery and 8 providers that will keep your information secure.