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What is Backup and Disaster Recovery as a Service and What Do Cybersecurity Providers Offer?
With cybersecurity and hackers more prevalent than ever, here are the basics of backup and disaster recovery and 8 providers that will keep your information secure.
Why Every Business Needs a Backup and Disaster Recovery Plan
Security breaches and ransomware attacks have been in the news lately, and they’re not going anywhere.
STIR/ SHAKEN Combats Robocalls with Caller ID Verification
How many times a day do you ignore your phone because you don’t recognize the number? Or, are you tempted to answer because the call looks like it is local?
ProfitComm Completes Four Avant Trusted Advisor Certifications
Earlier this month, Denis O’Donovan and Heather Vereecken completed the first four Avant Trusted Advisor™ certification courses.
4 Ways Contact Center as a Service Makes Your Customers Happy
Some of us (myself included) are old enough to remember the days of waiting on hold for 45 minutes to get a call center agent to dispute a $4.99 charge on a phone bill. Luckily that’s not a thing anymore–or at least it shouldn’t be a thing anymore.
3 Options for MS Teams and 10 Providers Who Offer Managed Direct Routing Capabilities
In April, we shared 5 things to know about MS Teams and how they can integrate with your new or existing communications technology. While MS Teams works great as an internal communication tool, it isn’t ideal for communicating with people outside of your office.