Established in 1999, ProfitComm is your vendor management expert. We help businesses evaluate, deploy, and manage tech solutions from hundreds of vendors and dozens of service lines.
Denis O’Donovan is the founder and leader of ProfitComm. With over 20 years of experience in telecommunications and IT, Denis has a proven track record of helping businesses streamline their operations, optimize services, and improve bottom-line results.
Denis helps businesses manage technology at a fast pace. Many businesses get frustrated and waste their time with poorly performing technology vendors. By engaging with ProfitComm, you benefit from our processes, resources, and experience. In the end, this saves you headaches, time and improves your bottom line.
We are vendor management experts. We partner with the industry’s leading vendors to equip our clients with the latest technologies. Our success is rooted in our ability to deliver the most efficient and cost-effective solutions through an expansive network of carriers, vendors, and equipment providers.
We passionately serve our customers to get them better experiences and outcomes. Our dedicated client services team in Richmond, Virginia, the engineering team in Chicago, Illinois, and the local Baltimore support team provide a consistent customer service level and holds the vendors accountable. ProfitComm’s customers get a reliable customer service experience regardless of who the vendor is.
Denis is a trusted consultant to companies across industries, and helps shape telecom strategy, identifies inefficiencies, and delivers unparalleled savings. Before heading ProfitComm Telecommunications, he founded Conference Management Solutions, an audio, web, and video conferencing business. He also has extensive experience as an account executive working for major carriers, including MCI and Qwest.
In 2019, Denis was selected for and completed the Goldman Sachs 10,000 Small Business Program.
ProfitComm partners with the industry’s leading providers to deliver integrated and cost-effective IT, technology, and telecom solutions. We bring the reliability of the most trusted vendors and providers with the convenience of a single point of contact and centralized customer care. In an industry where the complexity of services is increasing but good client services are decreasing, our focus is to provide you with excellent customer service and support while keeping service providers accountable.